Accessing the Observability Platform
How to access the Observability Platform
To log in to the Observability Platform:
- Sign in to the AWS access portal
- Click on the
"Applications"tab - Click on
"Observability Platform"
Viewing Dashboards
Once you have accessed Grafana you can navigate to our dashboards:
- Click on the hamburger menu icon in the top left corner
- Select
"Dashboards" - Finally click on the relevant dashboard of interest
Creating Dashboards in Code
If you would like your dashboards to be version-controlled and reviewed like any other infrastructure, you can manage them as code by adding JSON or template files to the dashboards/ directory in the environments repository.
Dashboards are automatically created in Grafana based on their location in this folder:
dashboards/ dashboard.json → Created at root level (no folder) team-name/ dashboard.json → Created in team-name's Grafana folder
Platform-wide dashboards
For dashboards intended as landing pages or global overviews:
- Place JSON files at the root level:
dashboards/your-dashboard.json - These appear at the top level in Grafana with no folder assignment
Team-specific dashboards
For dashboards scoped to a particular team:
- Place JSON files in team subfolders:
dashboards/{team-name}/your-dashboard.json - The team name must match a tenant name from
environment-configurations.tf - These are automatically placed in the team's Grafana folder with appropriate permissions
Template files
In addition to plain JSON dashboards, the platform supports template files that allow variable substitution, reducing duplication across similar dashboards.
Alerting
The Observability Platform supports alerting as code alongside dashboards as code. Alerts can be configured to notify via:
- PagerDuty — for high-priority, on-call alerts
- Slack — for lower-priority notifications
Alerting rules are version-controlled and reviewed in the same way as dashboard definitions.
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